In 2018, hackers stole nearly half a billion personal records. That's 126% more than in 2017. Thus, the number of cyberattacks is snowballing. If you want to stay secure online, additional measures should be taken. Since a VPN encrypts the traffic from your computer and makes it easier to connect to a virtual private network, it can improve your security significantly.
Now, since you came here for Cyberghost review, I will provide you with the most detailed information about this service, including CyberGhost speed, logging policy, reveal if you can unblock Netflix, and so much more. Each point will be evaluated from an unbiased perspective to help you decide whether or not CyberGhost VPN is worthy of your time.
Verdict at a glance
CyberGhost VPN is one of the best VPN service providers. It is very simple to use, and it has explicitly excellent customer support with live chat. Moreover, it has a strict privacy policy that will keep you safe, and provides you with integrated features for the best performance.
What is one feature that a good VPN provider should have?
Before VPN can be “the best” for your needs and useful, take a moment to understand what you’re trying to accomplish. Some people need a VPN to simply access streaming services or content because their country/locality is blocked from accessing certain services. Then there are others who need a blanket of security. These are mostly corporate users who need to ensure end-to-end security for sensitive data – for example, while they’re traveling. Forcing a corporate user to always connect to a VPN first ensures all network communication is encrypted by the corporate network. No one can insert themselves in the middle and intercept emails.
Pros
- Strict No Logs Policy
- Lots of Features & Add-Ons
- Allows Torrenting
- Amazing Customer Support
- Compatibility with TOR
- Fast
Cons
- A Little Bit Pricey
A number of CyberGhost reviews claim that it’s their favorite VPN service provider. But is it really that great? What features make it one of the best? That’s what I will test in this review and give you answers to those questions.
Let’s begin with a short introduction to the CyberGhost review to give you general information.
Table of Contents
- 1. CyberGhost Review: the Intro
- 2. CyberGhost Review: PROS
- 2.1. Strict No Logging Policy
- 2.2. The First VPN to Offer a Transparency Report
- 2.3. Very Easy to Use
- 2.4. Torrenting and Netflix Allowed!
- 2.5. Live Chat Support Will Answer All of Your Questions
- 2.6. Compatibility with TOR and Unbreakable 256-bit AES Encryption
- 2.7. Great Speed - Reduces only by 10Mbps
- 3. CyberGhost Review: CONS
- 3.1. More Discounts for Loyal Customers Would be Great
- 4. CyberGhost Pricing and Additional Details
- 5. Would I Recommend It?
CyberGhost Review: the Intro
CyberGhost was founded back in 2011, the company is located in Romania. At the moment of writing this CyberGhost review, a 55-people crew works to enhance your digital safety.
It was the first VPN service provider to publish a transparency report. It proves their position that personal privacy is the fundamental human right and must always come first!
CyberGhost VPN has been already used and tested by 30 million users worldwide. It is 100% customizable, so you can decide on every aspect of your experience, starting from servers to features that you can combine.
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Table: CyberGhost technical features.
Is CyberGhost a good VPN? Does it keep logs? Is it safe to use? All of those questions and many more I will answer honestly by testing each of the features that CyberGhost has.
CyberGhost Review: PROS
I would like to begin this CyberGhost review from the positive aspects. Let's get right to it.
Strict No Logging Policy
"Does CyberGhost keep logs?" - that's probably the first question that pops into your head. I can answer it right away - NO. Just like you, CyberGhost cares about your privacy. Therefore, the provider DOES NOT collect your personal data, including:
- IP address
- Assigned servers
- Login and logout time
- Don’t merge any real data into account data
- Traffic data
- Any information sent via CyberGhost server
- Records (video chats, phone calls, etc.)
However, it does keep track of some of your information that is necessary to monitor business performance, including:
- Information that is required when registering (arbitrary username, password), which is encrypted and servers which you are allowed to use, are also encrypted.
- Non-personal data when you interact with the CyberGhost team (it does not permit the identification of individual persons).
Therefore, even though CyberGhost collects some of the information, CyberGhost VPN does not track any information related to your real identity.
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The First VPN to Offer a Transparency Report
The transparency report is a statement that's regularly published by a company. It disclosures data related to statistics requests for user data, records, and content. To the transparency report, CyberGhost includes information such as malware activity flags, police requests they get, and other important data. You can see how part of it looks below.
I’ve heard rumors that some CyberGhost VPN reviews claim transparency report to be a scam. For that reason, working together with my team, we were searching for any information that could affirm those rumors and we couldn’t find anything.
This could be the case when other VPN service spreads the rumor to harm its competitors. I wouldn’t be surprised if that hypothesis would confirm.
Therefore, every CyberGhost VPN review should distinguish the company's transparency as a unique feature since this information matters for everyone who considers CyberGhost for security. I believe you're one of those people.
Did you know?
Compare CyberGhost Side by Side With Others
All VPNs may look similar to you but they're NOT all the same!
Yes! Show me the Comparison ChartVery Easy to Use
Let’s now focus on UX in this CyberGhost review. User experience includes everything from emotions to the ease of use regarding any product or service. UX is a very subjective matter because we all have different expectations and previous knowledge. However, talking about CyberGhost, the majority of customers, including myself, agree that it's super easy to navigate.
First of all, it took me only a few minutes to download and install the CyberGhost VPN. Then, when I opened it, I was happy to see how clear, simple and understandable the app is. Information is sorted into different sections, there's no unnecessary data added that makes it very simple to navigate.
Now, let’s see what other users have to say about CyberGhost VPN.
That’s only one out of many positive reviews. The majority of customers agree that it’s easy to download, use and overall navigate.
However, not everyone can be happy with the experience, so some negative CyberGhost reviews appear over time. I noticed the tendency that people didn’t know what actions to take when they saw that something was off. There’s always live customer support which you can contact in the case of uncertainty and solve any problem quickly. Always remember that.
Furthermore, if uploaded comments are not justified, you cannot know whether they are real or fake.
What is more, CyberGhost has dedicated apps for your pleasant usage:
- Windows
- Mac OS
- Android
- iOS
And you can use it with every popular device in the market:
Torrenting and Netflix Allowed!
Torrenting
Many VPNs won’t allow Torrenting, but CyberGhost VPN is not one of them. If you have read other CybergGhost reviews, you may have noticed that torrenting is one of their selling points.
Now, if torrenting is allowed, it means that CyberGhost VPN allows Peer-to-Peer (P2P) Network.
If you haven’t heard about it before, it is an approach of computer networking, when every person/computer shares the same responsibility for processing data. P2P networks are durable, meaning that if one network goes down, others will continue working. So, if there’s at least one person left who has a file, it will stay sharable.
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Table: CyberGhost compatibility.
The CyberGhost team made sure that you could torrent anonymously and at the same time speed up and protect your downloads. It’s very easy to connect to anonymous torrenting and use it to stay unidentified. Note that even while using a VPN, you should be aware of the dangers when downloading unknown files.
Netflix
Yes, you read correctly. With CyberGhost VPN, you will not only get secure torrenting but also unblock Netflix! That’s one of the reasons why people turn to VPN services in the first place. However, in order to unblock Netflix, you need to know which server to connect to.
To give you an answer, I asked CyberGhost VPN customer service representatives: "how does Netflix unblocking feature works?"; and here’s the answer that I received:
You can see that everything is effortless, all you need is to connect to the server optimized with Netflix (USA, Germany, UK, or France) and simply go to Netflix with the private mode on. It couldn’t be simpler, right?
Do you want to hear even better news? It turns out that CyberGhost VPN has a dedicated streaming server, that keeps changing your IP address whenever Netflix tries to decipher it. So, is CyberGhost safe? By now you should be sure that it is!
Live Chat Support Will Answer All of Your Questions
A few years back people used to speak negatively about customer service in Cyberghost Reviews. But now it compleeeeteely chaaanged for the better!
Good customer service is hard to find. You probably already had some bad experience regarding support. But it has to stop now, and it will! With Cyberghost VPN nothing like that will ever happen. It has one of the best customer support - I tested it myself.
CyberGhost VPN offers 24/7 live chat, which should be mentioned in every CyberGhost review. It’s very simple to use, all you need to do is press Help window at the right bottom of CyberGhost VPN main page, ask a question that you’re concerned about, and you will receive an answer in a few seconds!
It positively surprised me because I haven't had that good customer support in a really long time. You will understand why I’m saying this after testing it yourself!
Compatibility with TOR and Unbreakable 256-bit AES Encryption
If no one has introduced you to TOR before, it’s my pleasure to do that in this CyberGhost review. TOR stands for The Onion Router. Shortly, onion routing is the technique used to communicate anonymously all over a computer network. It’s named after onion because it has layers of encryption.
But is CyberGhost safe without TOR? I can firmly tell you that it is. CyberGhost itself has powerful 256-bit AES encryption, which is not (yet) breakable.
What is 256-bit AES encryption?
256-bit AES encryption is a military-grade data/file encryption, it’s one of the most secure encryption keys. Numbers 256 mean that every time a hacker wants to break such code, he will need 2256 combinations to encrypt message written in 256-bit AES encryption. Imagine how much time it would take to try each of the combinations.
Now, I want your closer attention. I want to warn that if you choose to use TOR, you should always connect to VPN first and only then to TOR. What is more, if you use both programs together, it can slow your internet experience.
Therefore, TOR is not necessary, even without it, you will have military-grade encryption. However, if you want to be extra safe, it’s always an option.
Great Speed - Reduces only by 10Mbps
As I was going through CyberGhost VPN reviews, I noticed a repetitive flaw mentioned by some users and that imperfection was speed. That's why I decided to test CyberGhost speed using our tool to see whether or not it was true.
Before giving you information, I want to note that my data can differ from yours, as it varies depending on location and servers you’re connected to.
Here’s my benchmark before connecting to CyberGhost:
And here’s after connecting to the VPN:
As you can see, download speed lowered only by 10 Mbps, which is great news for CyberGhost! However, this is the medium speed of all VPN service providers and remember, as I said before, your benchmark can differ.
Let’s see what CyberGhost itself says.
CyberGhost claims that while using a regular subscription, you won’t fall behind 6Mbps, and the maximum speed of the CyberGhost can reach up to 1GB. One advice from me: if you notice that VPN works slowly, try switching to a different server, it might improve instantly.
If you feel that your CyberGhost VPN slows down your internet connection, take a look at fixes offered by CyberGhost - they will be helpful if you want to boost your speed.
Therefore, even though in many CyberGhost reviews you can find negative comments about its speed, you should understand that speed depends on many factors, including your location and server. So, if your speed decreases, you can quickly fix the situation using CyberGhost advice.
CyberGhost Review: CONS
Since I already named every positive feature that I wanted to include in this CyberGhost review, it’s time to move on further and look at the negative side that's difficult to bypass.
More Discounts for Loyal Customers Would be Great
The majority of VPN providers offer discounts and attractive offers only for new customers, however, I believe that what they should actually do, is provide their loyal customers with exceptional deals.
As you could have guessed, CyberGhost offers discounts for new customers, however, once the plan finishes, you won't get any special offers. Even though CyberGhost prices aren't as high as some other VPNs might offer, it's still something that the company should take into consideration.
Now that we're done with all the perks and quirks that CyberGhost comes with, it's time to provide you with additional details that you'll be highly interested in.
CyberGhost Pricing and Additional Details
The price can determine your choice, especially when talking about VPN service. CyberGhost provides you with three plans to choose from. Check out the picture below.
What is CyberGhost price?
CyberGhost offers average prices, take a look:
- Monthly: $11.99 per month ($143.88 per year)
- 1 Year: $5.99 per month ($71.88 per year)
- 3 Years: $2.75 per month ($99 every 3 years)
As you can see, CyberGhost price varies depending on the plan you choose. If you pick the 1-month plan, it can be quite expensive compared to other VPNs. However, if you choose the 3-years plan, you will be satisfied with the pricing as it’s lower than $3 per month.
So, the decision is in your hands, and it’s your choice whether you want to stay safe longer or choose the shorter plan to test the service first.
What is more, if you take the 3-year plan, you will get a 45-day money-back guarantee. 45 days are enough to test and see whether Cyberghost VPN works for you. So, if you won’t be satisfied with the experience you can get your money back.
Moreover, if you like to have the possibility to choose from different payment methods, you will be satisfied with the options CyberGhost has to offer. You can choose from payment options such as credit card, PayPal and even with bitcoins.
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Would I Recommend It?
Yes. It is a great VPN service provider that allows torrenting, Netflix and is compatible with TOR. You will get a military-grade 256-bit AES encryption system, which will keep you secure, strict no logs policy that will keep your identity unknown, and marvelous speed that is only 10Mbps lower than without the CyberGhost.
Even though the price could get lower, there’s no good service that would be cheap, after all, you have to pay for the quality you get. With CyberGhost you will get all of those qualities for $2.75 per month, which is a modest price to pay for your security.
If you want to compare CyberGhost with other reputable VPN providers, you can do that using our comparison tool.
Contributed by: Steve Tcherchian , CISO at XYPRO
Steve is Chief Information Security Officer at XYPRO, a leading cybersecurity analytics company. He is on the ISSA CISO Advi...
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- + Strict No Logs Policy
- + Lots of Features & Add-Ons
- + Allows Torrenting
- + Amazing Customer Support
- + Compatibility with TOR
- + Fast
- - A Little Bit Pricey
Secure and Fast VPN with Great UX
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